At MUSE LABEL, we strive to provide our customers with the best possible service. However, if something does not meet your expectations, please let us know so we can work together to resolve the issue.
Complaints Procedure
If you have a complaint, we encourage you to contact us directly by emailing info@muselabel.com. We will review your complaint promptly and aim to provide a suitable solution within 5 business days.
Dispute Resolution
If our complaints handling does not lead to a satisfactory resolution, you can submit your dispute for independent mediation. For European customers, disputes can be registered via WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. International customers can also utilize the European Commission’s Online Dispute Resolution (ODR) platform.
Contact Information
For all questions, inquiries, or complaints, please reach out to us:
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Email: info@muselabel.com
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Address: Napjusstraat 71, 8602 TA Sneek, The Netherlands